Shipping Policy
Shipping Policy
Effective Date: June 2026
Thank you for supporting Hi Vibe Honey Bees & Apothecary.
Order Processing
Most orders are processed within 2–5 business days. During periods of high demand, processing times may be slightly longer. Customers will be notified if significant delays occur.
Shipping Methods
Orders are shipped using available carrier services based on package size, weight, and destination. Shipping rates are calculated at checkout when applicable.
Delivery Times
Delivery times vary based on carrier, destination, weather conditions, and other factors outside our control. Estimated delivery dates are not guaranteed.
Local Pickup
Local pickup may be available by appointment. Customers selecting local pickup will receive instructions after their order is placed. Please do not arrive without scheduling a pickup time.
Shipping Restrictions
Certain products may be subject to shipping restrictions depending on local, state, or federal regulations. Customers are responsible for ensuring products may be legally received in their location.
Damaged or Lost Packages
If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the package and contents when possible.
Once an order has been transferred to the shipping carrier, delivery issues are generally handled through the carrier. However, we will make reasonable efforts to assist customers in resolving shipping concerns.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order must be reshipped due to an incorrect address.
Questions
For shipping questions, please contact us through our website:
What to include in the Shipping Policy